Knowledge of and certifications in cybersecurity, as well as skills related to Linux and Microsoft operating systems will make you a more competitive job candidate. They troubleshoot issues with computers and offer end-user support. How long it will take to get hired is much more outside of your control than taking the steps to become an IT support specialist. If you’re applying to every IT support job that interests you, have the certifications you need and are networking, you are doing all you can do. Eventually, you’ll find the right IT support specialist job for you. Yes, there are numerous opportunities for career advancement for IT Support Specialists.
Tools and Technologies
You should submit credit hours, along with any supporting documentation to the RSS Training Administrator. Advocacy Unlimited offers Peer Forums, Webinars, Seminars, SysAdmin / IT Support Specialist job and Advocacy Education throughout the year to enhance the peer workforce. In the event that documentation requirements are not met the certification will expire. To regain certification the course and exam will need to be passed.
How do graduates of the RSS CT program use their Recovery Support Specialist Certifications?
- We are unable to roll applications over between application periods.
- CompTIA ITF+ also lays the perfect foundation for CompTIA A+, although it is not a prerequisite.
- Network+ certifies the essential skills needed to confidently design, configure, manage and troubleshoot wired and wireless networks.
- It can be helpful to practice interviewing with a friend, colleague or family member.
- This question reveals the candidate’s ability to incorporate new tools and their perspective on innovation in IT practices.
As an IT support specialist, you must possess a combination of workplace and technical skills. Taking courses, gaining experience, and earning certifications can help you hone these skills, as can practicing and learning independently. According to the US Bureau of Labor Statistics (BLS), IT support specialists in the US make a median pay of $60,810 per year or $29.24 per hour 1. The BLS also predicts that the need for professionals in this field will grow 5 percent by 2032, a rate faster than average compared to other professions 1.
CompTIA Learning and Training
A job as an IT support specialist combines a passion for computers with a passion for problem-solving and customer service, and the demand for these professionals is rising. Develop your skill set and make yourself a more competitive job candidate by learning as much about IT support as possible. On Coursera, you’ll find opportunities to learn from some of the world’s leaders in IT. Organizations rely on IT support specialists to tackle the technical challenges end users, internal employees and other in-house IT professionals run into. Those in IT support how to hire a software developer often help develop and maintain an organization’s network systems, as well.
- Any organization that relies on computer systems for day-to-to-day operations may have IT Support Specialists on staff to ensure efficient tech operations.
- The ability to work under pressure and flexibility in dealing with different types of technical issues and user needs are also critical.
- Also, check out online forums to get firsthand accounts of what newly hired IT support pros experienced during their job interviews.
- Join us as we continue to push the boundaries and achieve new heights together.
Either way, tech support is a great place to start your IT career. Understanding the candidate’s career goals can help determine if they align with the company’s path and potential opportunities for growth within the organization. This question also helps to understand their long-term commitment and motivation in their career journey. For example, you can earn an IBM IT Support Professional Certificate or a Google IT Support Professional Certificate. If you dream of working in a specific industry, like health care, you might choose a Specialization like the Health Care IT Support Specialization from Johns Hopkins University. Get started on your journey to an exciting career as an IT support specialist today.